One inbox. Real people.
The fastest route for anything is support@tiedsiren.com. One inbox, read by the people who build the app. Use it for bugs, feature requests, account problems, press, partnerships, and anything about billing.
Data protection requests and legal notices have their own addresses, named at the end of the privacy policy and the terms of service.
Live chat
A chat widget sits in the corner of every page of this site. If nobody is at the other end when you write, the conversation arrives by email and is answered the same way.
What to include in a bug report
- Your Android version and phone model
- The TiedSiren version from the app settings screen
- What you expected to happen, and what happened instead
- Whether a Strict Mode session was running at the time
That is enough to reproduce almost anything without a second round trip.
Response time
We are a small team. Expect a reply within two working days. A message about a session you cannot leave is treated ahead of everything else.
Share your story
If TiedSiren held when you needed it to, write to support@tiedsiren.com with the subject "My TiedSiren story". The quotes on the home page come from people who wrote in. A full name, a photo and a link you are happy to have shown make yours far more useful than an anonymous one.
Elsewhere
We answer on social too, though email reaches us faster than any of them.